Knowledge capture
Making institutional knowledge explicit and reusable is what a knowledge management system does. Agents need exactly that, and it is the hardest thing in most enterprises to get right.
Singapore (Group HQ) · Hong Kong · Mainland China
You cannot redesign work around AI without knowing how people learn, how competence is proven, and how a regulated organisation proves what happened. That is what Cyberwisdom has been doing since 1999.
Cyberwisdom Group's enterprise learning capability covers the full lifecycle of organisational learning and compliance: <b>enterprise learning management systems</b> (UpLearn and the wizBank platform family), <b>training management</b>, <b>CPD and compliance management</b> through the Cyberwisdom CPD Engine and centric CPD, <b>knowledge management</b>, <b>competency management</b> through OntiCompetence, <b>business and sales simulation</b> through MetaSim, <b>bespoke and AI courseware</b>, the Cyberwisdom Academy course library, and <b>managed learning services</b>. The group has more than 25 years of enterprise learning experience, serves over 800 enterprise clients across 20+ countries and regions, and has delivered more than 3,000 custom courses to more than 10 million learners.
Enterprise learning is where the organisational questions AI raises were already being solved — in a different vocabulary, for a different reason.
Making institutional knowledge explicit and reusable is what a knowledge management system does. Agents need exactly that, and it is the hardest thing in most enterprises to get right.
Deciding what someone can do, how it is evidenced, and what proficiency looks like is ontology work. It is also the precondition for delegating work to an agent.
Regulated organisations have always had to prove what happened and when. AI governance inherits that requirement rather than inventing a new one.
Two decades of learning deployment taught us that a solution nobody adopts has no value — which is the single most common failure mode in enterprise AI.
Knowing whether an intervention moved a metric, rather than a satisfaction score, is exactly the discipline AI programmes need.
Practising before the real thing — the capability MetaSim brings, and the safest way to let agents and people learn together.
UpLearn and the wizBank platform family — training, assessment, certification and reporting across the full learning lifecycle.
Learn moreRequirements, hour credit, audit-ready records and reporting — the engine that keeps a regulated organisation defensible.
Learn moreInstructional design and production built with your subject matter experts, including AI-generated content at scale.
Learn moreLearning operations run as a managed service — catalogue administration, learner support, reporting and compliance documentation.
Learn moreKora KM and OntiCompetence — institutional knowledge and organisational competence modelled on the same ontology foundation.
Learn moreMetaSim — enterprise behaviour simulation for sales, soft skills and operational rehearsal before the work reaches a customer.
Learn moreA ready-to-use multi-tenant service that is quick to start — the right answer for organisations without special residency or isolation requirements.
A private, customised cloud environment for a single organisation, operated by Cyberwisdom under agreed service levels.
Run inside your own infrastructure under your own controls — the standard answer where regulation or policy demands it.
| Measure | Scale |
|---|---|
| Enterprise clients | 800+ across banking, insurance, professional bodies and multinational brands |
| Learners served | 10M+ |
| Users on the wizBank platform | 10M+ |
| Custom courses delivered | 3,000+ |
| Academy course library | 1,000+ AI empowerment courses |
| Countries and regions served | 20+ |
| Industry verticals | 50+ |
| Named client engagement examples | Hong Kong Jockey Club 23,000 users since 2006 · BEA 10,000+ users since 2010 · Convenience Retail Asia 5,000+ users across ~600 stores · Meituan 3M+ users · Air China 70% lower training cost |
The group site sets out the enterprise AI, data and ontology position. If you are looking specifically for the Hong Kong learning business — UpLearn editions, Hong Kong CPD handling, local course catalogues and regional pricing — that content lives on the dedicated Hong Kong learning site.
Detailed UpLearn and CPD product information for the Hong Kong market.
Visit cyberwisdom.com.hkHow enterprise learning sits inside the wider group, alongside enterprise AI and data.
About Cyberwisdom GroupThe ontology, knowledge and agent layer that the learning platform exposes.
Explore Enterprise AI